We hope you will be completely satisfied with your ZiPE product. If, for any reason, you wish to return it, you can do so within 28 days from the date of despatch for a full refund (less delivery costs). Items must be unused and in an ‘as new’ condition with all packaging and labels. Refunds will usually be made the following week from receipt of items to allow for efficient processing.
Please return goods by post or carrier to:
ZiPE from Polyformes
Please be aware that you are responsible for returned items until such time as they are received by us. We recommend that you use a traceable and insured method of delivery or obtain proof of postage to enable you to claim from the carrier in the event that your items fail to arrive with us.
Goods can be exchanged on the basis of our standard returns policy as above. We recommend that you order your replacement item via a new order to us and then return the original goods following the normal procedure above to receive your refund.